Archive for the ‘Putting Galaxy 2 rights’ Category

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Putting the Galaxy to rights #2 – A nearly affordable mobile

November 30, 2010

Vista busy cursor Having decided on a Samsung Galaxy S on T-Mobile, the next step was to find the best deal.

It wasn’t hard. Affordable Mobiles were offering an 18 month contract for 300 minutes/300 texts at £29 for the handset and only £25 per month including “unlimited” data. In practice that data plan is subject to a “fair usage” limit of 1GB per month, as opposed to 3GB for contracts taken out direct with T-Mobile, but I expected my normal usage to fall well within that. So I signed up and also ordered the Krusell leather case from Mobile Fun.

The case turned up a few days later but no phone to put in it. I rang Affordable Mobiles, quoted my order reference and asked when my phone would be despatched. I was told they were newly out of stock (this had not been indicated on their website) but more handsets were expected very soon, certainly in the next 5-7 days.

I believed them, and waited.  Occasionally I would call and check on progress.  They were always charming but there was always an excuse why the phone was not available.  There had been some software issue and stocks had been pulled.  Or some other excuse, none of which resonated with anything I could find on the web.

My own suspicion is that the deal had been a loss leader for publicity and they did not actually intend to sell any phones on those terms.  Of course, I cannot prove that and I might be wrong.  It’s just my interpretation.

I cancelled my order and bought a Galaxy S direct from T-Mobile.  This was a couple of months ago now.  T-Mobile were very helpful and did their level best to match the Affordable Mobiles deal.  I am on a £30pm contract instead of £25, and the upfront handset charge was the same.

The phone arrived next day.  Magically, T-Mobile had a plentiful supply.

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Putting the Galaxy to rights #1 – Sitefinder

September 28, 2010

Vista busy cursor I am still iPhoneless and likely to stay that way. I seriously toyed with waiting for Windows Phone 7 but memories of being an early adopter of Vista were enough to put a dampener on that idea. So it had to be Android and a bit of research suggested the Samsung Galaxy S was the best handset on the market, just shading the offerings from HTC. The main attraction for me was the bigger screen, reputedly bright enough to read in the open on a sunny day.

I have been an O2 user for years as has everyone in my household and we have all complained about the poor cell coverage when at home. Rather than blindly land up with more of the same I tried to look into which carrier was likely to offer the best coverage and hit upon the Ofcom Sitefinder website. This is the UK Government’s independent database of mobile base stations and it has a natty user interface which shows you on a map all the stations closest to say your home, which carriers they belong to and which services they carry, eg normal cellphone communications, 3G, etc.

It turns out that at the moment the nearest base stations to my home are operated by 3 and T-Mobile, both supporting voice and 3G, and considerably closer than the nearest O2 stations. I did look briefly at 3 but they seem to be widely panned by their users for poor quality of customer service. In fairness, all the carriers do (it is after all the most disgruntled who are the most vocal) but I thought I could detect significantly more disgruntlement on the part of 3′s users than anyone else’s.

It was decided. I would get my Samsung Galaxy S on a T-Mobile contract, although improved mobile coverage was not a foregone conclusion. We live along the side of the Bollin valley and the local topography appears to interfere with the signal from the main cluster of local base stations which are in and around Hale Barns village. The nearest T-Mobile base stations are in the opposite direction, close to the M56 motorway. My guess was that distance and topography would both favour the T-Mobile signal but until my phone arrived I would not know for sure.

In the event the coverage has proved to be considerably better than with O2. The signal strength is often weak but I hardly ever lose contact with the network whereas on O2 I could sometimes be waiting 15 minutes for enough signal to send out a text message.

Oh, and I can see the screen even in the sunshine (if I turn the brightness up) not that we get much sunshine in the Manchester area.

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